The legal side of Software As A Service (SaaS)
A barrierthat can stop organisations from taking advantage of Hosted or SaaS applications is the legal side of relying on off-premise services.
Here are two recent blog articles that will help you understand some of the issues associated with signing up for hosted services:
Implementing SaaS SLA – an evolving space [blog.serviceframe.com]
This article talks to how to agree on and measure Software as a Service Service Level Agreements
The SaaS Business Model and Some Common Legal Questions [interwest.com]
This article talks to the provider side of the equation – and contains insight that will ensure you are informed before entering negotiations with your hosting provider.
